Mobile Game Report System

Privacy Policy

Digeam Privacy Policy

DiGeam Co., Ltd. Personal Data and Privacy Protection Policy Statement:

To protect your personal data, DiGeam Co., Ltd. (referred to as "DiGeam") has formulated this Personal Data and Privacy Protection Policy (referred to as "Privacy Policy") to outline our respect for and protection of your privacy rights. This policy will provide you with relevant information regarding your personal data and how it is handled by DiGeam.


1. Scope of this Policy

The "Privacy Policy" of DiGeam applies to the collection, processing, use, international transfer, and protection of your personal data when you engage in activities on DiGeam's website and its affiliated sites. However, this policy does not apply to websites or pages operated by third parties that are linked to DiGeam's website.


2. Purpose and Categories of Data Collection

Based on the different purposes of our services, the categories and circumstances in which DiGeam may collect your personal data are listed below:

  1. Membership Registration
  2. When you apply to become a DiGeam member, you will be asked to provide personal information, including your name, gender, birthdate, phone number, email address, and other necessary details. After becoming a member, you will receive an account and password, allowing you to log in and access various services available to members.

  3. Online Transactions
  4. If you decide to use online transaction services, we will collect the information you provide related to order based on the transaction type you select, ensure that your payment, recharge, or logistics-related services are processed and completed successfully.

  5. Online, Offline, or Other Activities
  6. If you log in with your member account and password to participate in an online event or survey hosted by DiGeam, your personal data will be directly retrieved from the member database. However, if additional information is required for the event, we would ask you to provide the necessary details. This additional data will also be protected under the privacy policy.

  7. Browsing the Website
  8. When you browse or search on DiGeam's website or its affiliated sites, DiGeam's server will automatically record your IP address, time, and browsing history. These data are solely used for traffic statistics analysis and network service optimization to improve DiGeam's service quality. These data are used for aggregate analysis and will not be linked to any specific individual.

  9. Others
  10. In addition to the personal data you provide directly, you may also provide personal information to DiGeam's partners. With your consent or for contractual purposes, this data may be shared with DiGeam. This information will only be used and processed within the scope of the services you consent to or those necessary for contract fulfillment and will not be used for other purposes.

3. Duration, Region, Recipients, and Methods of Data Use

  1. Duration of Use
  2. Unless otherwise required by law, your personal data will be used until you have completed your use of DiGeam's website and affiliated services, or until you request to stop using them.

  3. Region of Use
  4. Republic of China (Taiwan) and other regions where DiGeam's website and affiliated services are provided.

  5. Recipients of Use
  6. Unless otherwise required by law, your data will only be used for the purposes you have agreed to and within the scope of DiGeam's internal operations. Your personal data will not be shared with any third party or used for any other purposes without your consent. However, for the purpose of performing contract, relevant data may be provided to our partners to fulfill contractual obligations.

  7. Methods of Use
    • Membership Data
    • When you register as a member, you will be verified through mobile or email for the purpose of analyzing your consumption or other behaviors on the website. This data will be used to provide detailed information for members or to plan member-related activities.

    • Online Transaction
    • If you decide to use online transaction services, we will collect the information you provide related to order based on the transaction type you select, to ensure that your payment, recharge, or logistics-related services are or will be completed.

    • Customer Inquiries
    • We will respond to your inquiries made through online reporting, email, postal mail, fax, SMS, phone, or any other direct or indirect communication methods.

    • Online Activities and Surveys
    • Personal data collected during your participation in DiGeam's online activities or surveys will only be used for the respective activity or survey. This data will be destroyed once the activity or survey ends.

    • Statistics and Analysis
    • DiGeam will irregularly conduct member behavior analysis and statistics based on the information you provided during membership registration and server records generated during your browsing. These analyses will be conducted on an aggregate basis and will not track individual behaviors.

    • Other Business-Related Activities
    • Data use necessary for the provision of services related to paragraph d mentioned below

4. Cookie

"Cookie" is a small file. When you visit a website that uses "Cookies”, the website's server will automatically send "Cookies" to your computer. The purpose of "Cookies" is to help the website recognize visitors, record and store their usage habits or preferences, and capture their IP address. Websites with membership systems typically use cookies to store users' ID, passwords, personal pages, and to record the pages visited by users, thereby creating a history list of browsing or shopping activities. However, "Cookies" cannot modify any content on the visitor's computer.

It is important to note that most browsers automatically accept the saving of "Cookies". However, if you do not wish to leave a record of the websites you visit, most browsers allow you to adjust the "Cookies" settings. If you disable "Cookies" in your browser, you can still access the contents on DiGeam's website. However, if you are a member, using "Cookies" will provide several conveniences when visiting DiGeam. In other words, if you disable "Cookies", we will not be able to recognize you the next time you visit DiGeam which may prevent us from offering you more.

5. Rights and Methods of Exercising Member Data Rights

  1. You may submit a written request to DiGeam to exercise the following rights regarding your personal data:
    • Request for inquiry or access.
    • Request for a copy.
    • Request for supplementation or correction.
    • Request to cease the collection, processing, or use of the data.
    • Request for deletion.
  2. Method of Exercising Rights
  3. The above rights may be limited if you do not follow DiGeam's application procedures or if required by law.

  4. Fee
  5. If you request to inquire, access, or obtain a copy of your personal data, DiGeam may charge a reasonable fee to cover necessary costs.

  6. Method of Exercising Right
  7. To exercise the above rights, you must submit an application form, and DiGeam may request an identity verification certificate. If you authorize someone to apply on your behalf, a letter of authorization along with the identity certificates of both you and your authorized representative must be provided.

6. Impact on Your Rights and Benefits if You Fail to Provide Complete Personal Data

If you are unable to provide complete and accurate personal data, it may affect DiGeam's ability to contact you, complete transactions, provide services, verify your identity, process purchases and transactions, or handle customer complaints. We recommended that you provide accurate personal data and update it regularly. If you fail to provide complete and accurate personal data and cause harm to yourself or third parties, you will bear full responsibility. If DiGeam incurs any losses due to your failure to provide accurate information, DiGeam reserves the right to seek compensation for damages.

7. Maintenance of Personal Data Security

DiGeam will implement appropriate security measures to protect your personal data files and will make reasonable efforts, using technical safeguards, to maintain their security in accordance with applicable laws. These measures are designed to prevent your personal data from being stolen, altered, damaged, lost, or disclosed.


8. Modifications to Privacy Policy

DiGeam reserves the right to amend the privacy policy at any time. Any changes will be announced on the website. Please pay close attention to these updates to protect your personal rights. If you continue to use DiGeam's website and affiliated services after modifications to the privacy policy, it will be deemed that you have read, understood, and agreed to the updated terms. Please pay close attention to these updates to safeguard your personal rights.